Careers at United Way of Denton County

Current Career Opening(s)

Rapid Rehousing Case Manager

1 Position Available

Reports to:  Rapid Rehousing Program Manager
Status: Exempt - Full-Time | Must be able to work flexible schedule based on client's and property managers availability, with the possibility of some early morning, evening, and limited weekend work. | Position is grant funded through March 2022 currently.

Description: The United Way of Denton County will operate a Rapid Rehousing Program for households experiencing literal homelessness in Denton County. This Rapid Rehousing program will offer short to medium term rental and utility assistance to people living in places not meant for human habitation, along with wrap around care provided by the Case Managers to be hired and community partners. This program will offer resources and services unique to each household’s needs. The Case Manager position will work with clients in overcoming barriers to gain housing, housing search and placement and goal planning and support to gaining stability in their own way while in housing. The program will be a client-centered, strengths based, and housing first approach to assisting community members into the housing best suited for them.

Specific Responsibilities:

  • Conduct initial assessment and screening to all potential households to determine eligibility. 
  • Provide direct case management to households in the program wanting case management support in the service plan style that works best for them, throughout the life of the program.
  • Collaborate and communicate with community partners on resources and services the program cannot provide that are available in the community to households in the program.
  • Assist households in finding appropriate housing based on their needs, preferences, and potential financial resources.
  • Work with households in the program and property management to coordinate eviction prevention efforts and develop housing permanency plans.
  • Link households to income, employment, and/or skill development opportunities per their need.
  • Assist households with conflict resolution among tenants and neighbors.
  • Provide crisis intervention as needed.
  • Meet all documentation requirements as dictated by program need, including entry into the Homeless Management Information System.
  • Participate in community meetings relevant to assisting households into housing such as: staff meetings, case conferencing, workgroup meetings, etc.

Minimum Qualifications:

  • 3 – 4 Years of experience working with similar populations in case management capacity, including people experiencing homelessness, people living with mental health concerns, and/or substance use concerns and/or;
  • Bachelors or Master’s degree in a social or behavioral science or relevant field.
  • Position subject to background check

Position open and listed until filled. Please send cover letter and resume to Megan Ball, Rapid Rehousing Program Manager, at Megan@UnitedWayDenton.org with a subject line "Rapid Rehousing Case Manager Position" by 5 pm August 6th.

 

Housing Navigator

2 Positions Available

Reports to:  Director of Housing Initiatives
Status: Exempt - Full-Time | Must be able to work flexible schedule based on client's and property managers availability, with the possibility of some early morning, evening, and limited weekend work. | Position is grant funded through March 2022 currently.

Description: The Housing Navigator will increase access to private market owned rental property for persons moving from homelessness to permanent housing and provide individual housing location for participants. This role will work alongside the existing Housing Navigator at United Way of Denton County but will support the United Way of Denton County Rapid Rehousing Program and Case Manager specifically. This role will provide ongoing support and customer service to landlords to balance the interests and expectations of varying stakeholders. Anticipating future trends in housing and identifying traditional and non-traditional housing options will also be responsibilities of the Housing Navigator(s). The Housing Navigator fills the gap of timely and effective communication between the nonprofit case managers and real estate sectors. By taking on the role of housing search and placement, the Housing Navigator effectively increases the capacity of case managers by approximately 25%.

Specific Responsibilities:

  • Establish relationships with landlords to assist in locating appropriate housing for participants who may have multiple barriers to obtaining permanent housing.
  • Maintain landlord relationships and database on properties and landlord contacts.
  • Develop outreach materials and agreements with landlords that will provide rental units to help Denton County residents experiencing homelessness access and maintain permanent housing. 
  • Work with United Way of Denton County Case Managers to identify and leverage clients’ strengths as part of housing location and support to help clients achieve their self-defined goals and maintain stable housing.
  • Communicate regularly with Case Managers to support housing placement efforts.
  • Assist in coordination of events for landlords. 
  • Meet all documentation requirements as dictated by program need, including entry into the Homeless Management Information System.
  • Participate in community meetings relevant to assisting households into housing such as: staff meetings, case conferencing, workgroup meetings, etc.

Minimum Qualifications:

  • 2 – 4 Years of experience working in property management, leasing, housing location and/or;
  • Bachelors or Master’s degree in a social or behavioral science or relevant field.
  • Experience working with disadvantaged population, including people experiencing homelessness, people living with mental health concerns, and/or substance use concerns is preferred.
  • Position subject to background check.

Position open and listed until filled. Please send cover letter and resume to Elena Lusk, Director of Housing Initiatives at Elena@UnitedWayDenton.org with a subject line "Housing Navigator Position" by 5 pm August 6th.

 

Homelessness Prevention Case Manager

1 Position Available

Reports to:  Director of Housing Initiatives
Status: Exempt - Full-Time | Must be able to work flexible schedule based on client's and property managers availability, with the possibility of some early morning, evening, and limited weekend work. | Position is grant funded through March 2022 currently.

Description: The United Way of Denton County will operate a Homelessness Prevention Program for households at imminent risk of homelessness in Denton County. This program will offer short to medium term rental and utility assistance to people along with wrap around care provided by the Case Manager to be hired and community partners to stabilize the household. This program will offer resources and services unique to each household’s needs. The Case Manager position will work with clients in overcoming barriers to gaining new housing or maintaining current housing, goal planning and support to gaining stability in their own way while in housing. The program will be a client-centered, strengths based, and housing first approach to assisting community members into the housing best suited for them long-term.

Specific Responsibilities:

  • Conduct initial assessment and screening to all potential households to determine eligibility. 
  • Provide direct case management to households in the program wanting case management support in the service plan style that works best for them, throughout the life of the program.
  • Collaborate and communicate with community partners on resources and services the program cannot provide that are available in the community to households in the program.
  • Assist households in finding appropriate housing based on their needs, preferences, and potential financial resources if new housing location is needed.
  • Work with households in the program and property management to coordinate eviction prevention efforts and develop housing permanency plans.
  • Link households to income, employment, and/or skill development opportunities per their need.
  • Assist households with conflict resolution among tenants and neighbors.
  • Provide crisis intervention as needed.
  • Meet all documentation requirements as dictated by program need, including entry into the Homeless Management Information System.
  • Participate in community meetings relevant to assisting households into housing such as: staff meetings, workgroup meetings, etc.

Minimum Qualifications:

  • 3 – 4 Years of experience working with similar populations in case management capacity, including or similar to people at-risk of experiencing homelessness AND/OR
  • Bachelors or Master’s degree in a social or behavioral science or relevant field.

Position open and listed until filled. Please send cover letter and resume to Elena Lusk, Director of Housing Initiatives at Elena@UnitedWayDenton.org with a subject line "Homelessness Prevention Case Manager" by 5 pm August 6th.

 


United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.