Careers at United Way of Denton County

The Landlord Engagement Manager works to build and sustain relationships with landlords, develop housing resources, and collaborate with service providers to support clients experiencing homelessness in achieving stable, long-term housing.

The Landlord Engagement Manager will increase access to private market owned rental property for persons moving from homelessness to housing throughout Denton County and provide individual housing location for participants in various housing programs at nonprofits across the county. This role will provide ongoing support and customer service to landlords to balance the interests and expectations of varying stakeholders. Anticipating future trends in housing and identifying traditional and non-traditional housing options will also be responsibilities of the Landlord Engagement Manager, as well as providing administrative support to programs by maintaining files, entering data, and completing required documentation.
 

• Establish relationships with landlords to assist in locating appropriate housing for clients who may have multiple barriers to obtaining permanent housing 
• Maintain landlord relationships and develop/maintain database on properties and landlord contacts 
• Develop outreach materials and agreements with landlords that will provide rental units to help homeless young adults access and maintain permanent housing 
• Work with providers to identify and leverage clients’ strengths as part of housing location and support to help clients achieve their self-defined goals and maintain stable housing
• Collaborate with various community programs and agencies to advocate for client population needs and provide referrals
• Communicate regularly with housing case managers to support housing placement efforts
• Develop/coordinate training events for landlords 
• Maintain statistics and provide reports monthly 
• Develop and maintain relationships with nonprofit case managers to support housing placement efforts to obtain and maintain housing. 
• Participate in community meetings related to housing
   

• Bachelor’s degree required
• Experience working in property management, leasing, marketing, or sales preferred
• Experience locating housing for households experiencing homelessness or other disadvantaged populations.
• Strong oral and written communication skills including experience making formal presentations to diverse audiences, strong problem solving and interpersonal skills; ability to work independently
• Self-starter who thrives in a fast-paced environment
• Valid Texas Drivers license and reliable transportation required for prospecting throughout Denton County.