Careers at United Way of Denton County

Current Career Opening(s)

Development Specialist

Reports to: Director of Resource Development
Status: Non-Exempt - Part Time | Must be able to work flexible schedule with the possibility of some early morning, evening, and occasional weekend work

Description: Development Specialist is primarily responsible for maintaining the UWDC CRM database system, departmental reporting, data integration and developing policies and procedures for cross staff integration of UWDC CRM platforms. The RD Specialist will interact with several internal and external individuals as administrative support. This position will serve as the system administrator for the Andar ePledge system, processing lead for employee giving campaigns, as well as a key contributor to managing all aspects of data and databases across the Resource Development (RD) team.

Qualifications:

  • Undergraduate degree required
  • Previous experience working with databases, data problem research and complex query development
  • Expert knowledge of Excel and Microsoft Office applications and competence in use of information technology
  • Must have a valid driver's license, reliable vehicle, provide proof of insurance, own a mobile phone and be able to travel throughout Denton County as required to fulfill the duties of the position
  • Must be highly organized, detail-oriented, self-motivated, a strong communicator, and able to manage multiple projects and priorities
  • Position subject to background check

Click HERE for full job description

Position open until filled. Please send cover letter and resume to Kristin Jones, Director of Resource Development at Kristin@UnitedWayDenton.org

 

Development Coordinator

Reports to: Director of Resource Development
Status: Exempt - Full-Time | Must be able to work flexible schedule with the possibility of some early morning, evening, and occasional weekend work

Description: The Development Coordinator, under the direction of the Director of Resource Development, is responsible for researching, prospecting, building a pipeline of potential partners, contacting and securing employee giving campaigns, corporate sponsorships and individual gifts. They also facilitate existing donor engagement, recognition, retention and appreciation. The Development Coordinator will also participate in UWDC fundraising activities including: employee giving campaigns, county-wide partnership development, and long-range strategic planning for the securing of financial resources. The Development Coordinator will be responsible for setting and achieving account portfolio goals.

Qualifications:

  • Undergraduate degree required
  • Two to five years of experience in nonprofit fundraising account management and/or sales experience
  • Expert knowledge of Excel and Microsoft Office applications and competence in use of information technology
  • Must have a valid driver's license, reliable vehicle, provide proof of insurance, own a mobile phone and be able to travel throughout Denton County as required to fulfill the duties of the position
  • Must be highly organized, detail-oriented, self-motivated, a strong communicator, and able to manage multiple projects and priorities
  • Position subject to background check

Click HERE for full job description

Position open until filled. Please send cover letter and resume to Kristin Jones, Director of Resource Development at Kristin@UnitedWayDenton.org

 

Rapid Rehousing Case Manager

Reports to:  Rapid Rehousing Program Manager
Status: Exempt - Full-Time | Must be able to work flexible schedule based on client's and property managers availability, with the possibility of some early morning, evening, and limited weekend work. | Position is grant funded through March 2022 currently.

Description: The United Way of Denton County will operate a Rapid Rehousing Program for households experiencing literal homelessness in Denton County. This Rapid Rehousing program will offer short to medium term rental and utility assistance to people living in places not meant for human habitation, along with wrap around care provided by the Case Managers to be hired and community partners. This program will offer resources and services unique to each household’s needs. The Case Manager position will work with clients in overcoming barriers to gain housing, housing search and placement and goal planning and support to gaining stability in their own way while in housing. The program will be a client-centered, strengths based, and housing first approach to assisting community members into the housing best suited for them.

Specific Responsibilities:

  • Conduct initial assessment and screening to all potential households to determine eligibility. 
  • Provide direct case management to households in the program wanting case management support in the service plan style that works best for them, throughout the life of the program.
  • Collaborate and communicate with community partners on resources and services the program cannot provide that are available in the community to households in the program.
  • Assist households in finding appropriate housing based on their needs, preferences, and potential financial resources.
  • Work with households in the program and property management to coordinate eviction prevention efforts and develop housing permanency plans.
  • Link households to income, employment, and/or skill development opportunities per their need.
  • Assist households with conflict resolution among tenants and neighbors.
  • Provide crisis intervention as needed.
  • Meet all documentation requirements as dictated by program need, including entry into the Homeless Management Information System.
  • Participate in community meetings relevant to assisting households into housing such as: staff meetings, case conferencing, workgroup meetings, etc.

Minimum Qualifications:

  • 3 – 4 Years of experience working with similar populations in case management capacity, including people experiencing homelessness, people living with mental health concerns, and/or substance use concerns and/or;
  • Bachelors or Master’s degree in a social or behavioral science or relevant field.
  • Position subject to background check
Position open and listed until filled. Please send cover letter and resume to Megan Ball, Rapid Rehousing Program Manager, at Megan@UnitedWayDenton.org with a subject line "Rapid Rehousing Case Manager Position" by 5 pm May 21st.

Interviews for position will be held virtually May 19th - 27th.

 

Housing Navigator

Reports to:  Director of Housing Initiatives
Status: Exempt - Full-Time | Must be able to work flexible schedule based on client's and property managers availability, with the possibility of some early morning, evening, and limited weekend work. | Position is grant funded through March 2022 currently.

Description: The Housing Navigator will increase access to private market owned rental property for persons moving from homelessness to permanent housing and provide individual housing location for participants. This role will work alongside the existing Housing Navigator at United Way of Denton County but will support the United Way of Denton County Rapid Rehousing Program and Case Manager specifically. This role will provide ongoing support and customer service to landlords to balance the interests and expectations of varying stakeholders. Anticipating future trends in housing and identifying traditional and non-traditional housing options will also be responsibilities of the Housing Navigator(s). The Housing Navigator fills the gap of timely and effective communication between the nonprofit case managers and real estate sectors. By taking on the role of housing search and placement, the Housing Navigator effectively increases the capacity of case managers by approximately 25%.

Specific Responsibilities:

  • Establish relationships with landlords to assist in locating appropriate housing for participants who may have multiple barriers to obtaining permanent housing.
  • Maintain landlord relationships and database on properties and landlord contacts.
  • Develop outreach materials and agreements with landlords that will provide rental units to help Denton County residents experiencing homelessness access and maintain permanent housing. 
  • Work with United Way of Denton County Case Managers to identify and leverage clients’ strengths as part of housing location and support to help clients achieve their self-defined goals and maintain stable housing.
  • Communicate regularly with Case Managers to support housing placement efforts.
  • Assist in coordination of events for landlords. 
  • Meet all documentation requirements as dictated by program need, including entry into the Homeless Management Information System.
  • Participate in community meetings relevant to assisting households into housing such as: staff meetings, case conferencing, workgroup meetings, etc.

Minimum Qualifications:

  • 2 – 4 Years of experience working in property management, leasing, housing location and/or;
  • Bachelors or Master’s degree in a social or behavioral science or relevant field.
  • Experience working with disadvantaged population, including people experiencing homelessness, people living with mental health concerns, and/or substance use concerns is preferred.
  • Position subject to background check.
Position open and listed until filled. Please send cover letter and resume to Elena Lusk, Director of Housing Initiatives at Elena@UnitedWayDenton.org with a subject line "Housing Navigator Position" by 5 pm May 21st.

Interviews for position will be held virtually May 11th - 27th.

 


Eviction Prevention Specialist

Reports to: Director of Financial Initiatives
Status: Temporary, Non-Exempt - Full Time OR Part Time - immediate through December 31, 2021

Description: United Way of Denton County serves as the trusted partner to private foundations and all levels of government for administration of eviction prevention programs and other temporary aid provided via the nonprofit/social services sector. A significant portion of these partnerships is the efficient provision of multiple sources of housing and utilities aid to prevent eviction and utility shutoff. Working remotely or by observing strict COVID-19 health and safety procedures, this position will facilitate the prevention of homelessness due to the financial impact of the COVID-19 pandemic.

Responsibilities:

  • Support daily operations and continuous improvement of UWDC’s eviction prevention program screening and applications
    • Screen households who have lost income due to the COVID-19 pandemic and are seeking assistance with housing and/or utilities
    • Gather necessary application documentation from households and vendors
    • Submit applications through online portals and spreadsheets for review
    • Secure Form W-9’s and other necessary payment documentation
    • Communicate outcomes to households, case managers and/or vendors as needed
    • Submit check requests and prepare vouchers for approved payments
  • Document processes and train additional staff and interns as needed to assist in the screening and application process
  • Complete other duties as assigned related to UWDC’s eviction prevention programs

Qualifications:

  • Undergraduate degree and/or relevant experience assisting individuals and families in crisis
  • Must be highly organized, detail-oriented, self-motivated, a strong communicator, and able to manage multiple projects and priorities
  • Must be proficient in Microsoft Office365 tools
  • Social work or grant administration experience desired
  • Spanish or other second-language capabilities desired
  • Position subject to background check
Multiple positions open until filled. Please send cover letter and resume to Teddy Yan, Director of Financial Initiatives at Teddy@UnitedWayDenton.org
 

United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.