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Careers at United Way of Denton County

Current Opening(s)

Development Manager

Reports to: Director of Resource Development
Status: Full-Time, Exempt | Must be able to work a flexible schedule with the possibility of some early morning, evening and weekend work

ORGANIZATIONAL OVERVIEW

United Way of Denton County (UWDC) has raised more than $30 million over the last fifteen years through its annual workplace giving campaigns and fundraising efforts. UWDC currently raises between $2 million and $2.5 million annually to support county-wide collective impact initiatives and a network of nonprofit partner programs. UWDC helps people in need across Denton County – children, families, veterans, people experiencing homelessness, and people affected by mental illness. We are constantly evaluating needs, closing gaps, and building assets to create the best Denton County for all of us. The UWDC Resource Development team works to plan and conduct activities that generate donations to support our mission of improving and transforming lives in Denton County.

POSITION OVERVIEW

The Development Manager, under the direction of the Director of Resource Development, is responsible for researching, prospecting, building a pipeline of potential partners, contacting and securing employee giving campaigns, corporate sponsorships and individual gifts. They also facilitate existing donor engagement, recognition, retention and appreciation. The Development Manager will also participate in UWDC fundraising activities including: employee giving campaigns, county-wide partnership development, and long-range strategic planning for the securing of financial resources. The Development Manager will be responsible for setting and achieving account portfolio goals.

GOALS & OBJECTIVES

  • Accountable for maintaining timely, accurate and up-to-date documentation for all UWDC business
  • Achieve annual revenue goals for account portfolio including specific metrics within UWDC
  • Develop and execute a comprehensive plan to successfully deploy your time and UWDC resources/volunteer time as related to revenue objectives
  • Maintain accurate and detailed donor and account records in Andar to analyze the effectiveness of the plan against delivering objectives
  • Organize relationship management and donor responsibilities efficiently and effectively
  • Participate as a member of the staff team in regular departmental and inter-departmental activities

KEY ACCOUNTABILITIES

Account Management

  • Direct responsibility for building strong, mutually beneficial relationships with key corporate partners and individual donors within an assigned account portfolio
  • Accountable for completing face-to-face meetings weekly with customers and prospects throughout assigned accounts to expand UWDC’s influence within each organization
  • Build relationships across functions/levels within companies including but not limited to executives, midlevel management, foundation, Human Resources, Marketing and Communications
  • Expected to spend a substantial amount of time out of office meeting with corporate partners and individual donors to build on going relationships within accounts
  • Steward relationships with individual Major and Planned gift donor with assigned account portfolio
  • Serve as the year-round point of contact and strategic consultant for assigned portfolio of accounts and relationships
  • Provide the “ideal experience” for the active community investors by promptly handling inquiries, valuing donor gifts regardless of the size, and regularly communicating about UWDC investments and the community impact those investments are making
  • Assist in the training of Ambassadors within assigned accounts
  • Responsible for employee giving kick-offs and events within account portfolio and utilize Loaned Executives & Speakers Bureau volunteers where appropriate
  • Assist & provide support for all resource development special events & programs

New Donor Development

  • Gain market intelligence and develop corresponding strategies that lead to increased market and company penetration and improved forecasting accuracy
  • In collaboration with the Resource Development Team build a pipeline of high priority prospects, conduct background research, contact and coordinate ask and develop written proposals to secure workplace campaign partnerships
  • In conjunction with the Director of Resource Development will create annual account plans and action steps needed to engage accounts on a year-round basis with UWDC and to secure additional financial support for UWDC
  • Working with staff and volunteers, the Director of Resource Development will drive the execution of their plan and manage the action steps and results from these efforts

Volunteer & External Relationship Management

  • Develop, motivate and manage volunteers, including Board members, to assist in generating increased revenue
  • Develop a deeper connection within the community around traditional fundraising activities such as employee giving campaigns and individual leadership giving
  • In collaboration with the Director of Resource Development, maintain a Campaign Ambassador community to inspire a group of Campaign Ambassadors to greater generosity of time, influence, and money.
  • Connect Campaign Ambassadors to the valuable role they play in creating Community Impact through successful employee giving campaigns, year-round communication, increased volunteerism, and advocacy
  • Connect volunteers to the Community Impact work to increase financial support of UWDC through workforce campaigns, individual contributors, and new business opportunities

Cross Functional Team Collaboration

  • Work effectively with other functions at UWDC to be able to provide appropriate support and value to partners
  • Leverage relationships to create additional opportunities with other organizations and individuals
  • Participate in end-of-campaign analysis of giving trends within assigned account portfolio
  • Maintain & update resource development content on UWDC’s website and in the database
  • Assists with other duties as assigned

PROFESSIONAL COMPETENCIES

  • Demonstrated fundraising/sales experience with success in securing new donors and partnerships
  • Proven ability to raise funds working collaboratively with teams of high-level volunteers, board members, committees and C-suite level leaders
  • Effective oral, written and listening communications skills with an ability to relate with a diverse group of individuals and organizations in an effective manner
  • Ability to function strategically with proven, strong ability to execute on a fundraising plan in a timely basis
  • Ability to take initiative and be creative in thinking and solutions generation
  • Organized and able to multi-task in a fast-paced environment
  • High-energy individual who takes initiative with a positive outlook and functions at a high level in a dynamic and changing environment
  • Demonstrated ability to manage a portfolio of assigned accounts in a manner that increases annual results
  • Ability to achieve expectations of the position’s key accountabilities in a team environment
  • Demonstrated ability to listen, adapt and to persuade others to close sales opportunities
  • Confident and self-aware, able to work positively with others
  • Maintains a positive, solutions-focused approach
  • Proficiency with Microsoft Office tools is required
  • Proficiency with ANDAR 360 and/or other fundraising software application strongly preferred

Minimum Qualifications:

  • Undergraduate degree required
  • Two to five years of experience in nonprofit fundraising account management and/or sales experience
  • Must have a valid driver’s license, reliable vehicle, provide proof of insurance, own a mobile phone and be able to travel throughout Denton County as required to fulfill the duties of the position
  • Must pass criminal history background check

Please send cover letter and resume (pdf only please) by 5:00 p.m., Friday, July 31, 2019 to Kristin Jones, Director of Resource Development at Kristin@unitedwaydenton.org or 1314 Teasley Lane, Denton TX 76205.

United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.

Development Specialist

Reports to: Director of Resource Development
Status: Part-Time, Non-Exempt | Must be able to work a flexible schedule with the possibility of some early morning, evening and weekend work
POSITION OVERVIEW
The Development Specialist, under the direction of the Director of Resource Development, is primarily responsible for maintaining the UWDC CRM database system, departmental reporting, data integration and developing policies and procedures for cross staff integration of UWDC CRM platforms. The RD Specialist will interact with several internal and external individuals as administrative support. This position will serve as the system administrator for the Andar e-Pledge system, processing lead for employee giving campaigns, as well as a key contributor to managing all aspects of data and databases across the Resource Development (RD) team.
 
GOALS & OBJECTIVES
• Accountable for maintaining timely, accurate and up-to-date documentation for all UWDC business.
• Develop and execute a comprehensive plan to successfully deploy your time and UWDC resources/volunteer time as to maximize departmental productivity and efficiency
• Maintain accurate and detailed donor and account records in Andar to analyze the effectiveness of the RD plan against delivering objectives
• Organize relationship management and donor responsibilities efficiently and effectively in the database
• Participate as a member of the staff team in regular departmental and inter-departmental activities
• Successfully support the team in all duties of Resource Development, primarily administrative support, but including opportunities which require speaking, travel and other duties as assigned to any RD team member.
 
KEY ACCOUNTABILITIES
Data Integrity
• Responsible for support and maintenance of Andar360’s e-Pledge employee giving software platform for UWDC ePledge campaigns
• Lead contributor of our Data/CRM platform which oversees and supports all efforts of Resource Development team
• Maintain and implement Data Governance and Data Standards for the entire organization
• Day-to-day management of information technology including Andar360, integration services and business intelligence tools
• Responsible for facilitation and support of cross organizational data needs by creating and improving data, reporting and Business Intelligence processes
• Ongoing training of staff in the use of reporting and usage of DATA/CRM platform
• Aid in processing paper-based pledge workplace campaign donations and pledges in Andar360
• Produce electronic and paper-based donor acknowledgement and thank you correspondence.
• Produce annual Leadership donor letters in coordination with Marketing team and under direction of Director of Resource Development
• Produce and ensure accuracy of all reports pertaining to all Resource Development efforts
• Perform end-of-campaign analysis of donors, giving trends, donor churn, donor loss and donor recovery
 
Annual Portfolio Advancement
• Gain market intelligence and assist in develop corresponding strategies that lead to increased market and company penetration and improved forecasting accuracy
• In collaboration with the Resource Development team will create annual account plans and action steps needed to engage accounts on a year-round basis with UWDC and to secure additional financial support for UWDC
 
Account Management
• Aid with identifying opportunities to steward relationships with individual Major and Planned Gift Donors
• Serve as the year-round point of contact and strategic consultant for assigned portfolio of accounts and relationships
• Provide the “ideal experience” for the active community investors by promptly handling inquiries, valuing donor gifts regardless of the size, and regularly communicating about UWDC investments and the community impact those investments are making
• Assist & provide support for all resource development special events & programs, including but not limited to strategic planning, setup, execution and after event analysis
 
Volunteer & External Relationship Management
• Aid in developing, motivating and managing volunteers, including Board members, to assist in generating increased revenue
• Develop a deeper connection within the community around traditional fundraising activities such as employee giving campaigns and individual leadership giving
• In collaboration with the Director of Resource Development, inspire a group of Campaign Ambassadors to greater generosity of time, influence, and money. Connect Campaign Ambassadors to the valuable role they play in creating Community Impact through successful employee giving campaigns, year-round communication, increased volunteerism, and advocacy
• Connect volunteers to the Community Impact work to increase financial support of UWDC through workforce campaigns, individual contributors, and new business opportunities
Cross Functional Team Collaboration
• Work effectively with other functions at UWDC to be able to provide appropriate support and value to partners
• Leverage relationships to create additional opportunities with other organizations and individuals
• Participate in end-of-campaign analysis of giving trends within assigned account portfolio
• Maintain & update resource development content on UWDC’s website and in the database
• Aid in preparing bank deposits for UWDC in accordance with segregated duties policies
• Assists with other duties as assigned
 
PROFESSIONAL COMPETENCIES
• Effective oral and written communications skills with an ability to relate with a diverse group of individuals or organizations in an effective manner
• Ability to think strategically with proven, strong ability to execute on plan in a timely basis
• Ability to take initiative and be creative in thinking and solutions
• Organized and able to plan and think strategically
• High-energy individual who takes initiative with a positive outlook who can manage ambiguity and change
• Ability to achieve expectations of position key accountabilities effectively and a strong desire and aptitude to be part of a team environment
• Confident and self-aware, able to work positively with others
• Maintains a positive, solutions-focused approach
• Proficiency with Microsoft Office tools
• Proficiency with ANDAR 360 and/or other fundraising software application strongly preferred
 
Minimum Qualifications:
• Undergraduate degree required
• Two to five years experience working with databases, data problem research and complex query development
• Expert knowledge of Excel and Word applications and competence in the use of information technology
• Must have a valid driver’s license, reliable vehicle, provide proof of insurance, own a mobile phone and be able to travel throughout Denton County as required to fulfill the duties of the position
• Must pass criminal background check

Please send cover letter and resume (pdf only please) by 5:00 p.m., Friday, July 31, 2019 to Kristin Jones, Director of Resource Development at Kristin@unitedwaydenton.org or 1314 Teasley Lane, Denton TX 76205.

United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.


 

United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.

 

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