Sign me up for updates. Sign up now

You are here

Careers at United Way of Denton County

Current Opening(s)

Housing Navigator 

Reports to: Director of Mental Health & Housing 
Status: Full-Time; 40-hrs a week
Basic Functions: The Housing Navigator will connect people experiencing homelessness to low barrier housing opportunities through a landlord outreach initiative called Doors for Denton County. 

General Description:

The Doors for Denton County initiative was developed to assist nonprofit housing providers and Case Managers as they work to connect people experiencing homelessness in Denton County to permanent housing opportunities. This will be done primarily through the work of a Housing Navigator, who will act as the liaison between renters, landlords, and service providers.

The Housing Navigator will increase access to private market owned rental property for persons moving from homelessness to permanent housing throughout Denton County, and provide individual housing location for participants in various housing programs at nonprofits across the county. This role will provide ongoing support and customer service to landlords to balance the interests and expectations of varying stakeholders. Anticipating future trends in housing and identifying traditional and non-traditional housing options will also be responsibilities of the Housing Navigator, as well as providing administrative support to programs by maintaining files, entering data, and completing required documentation.

The Housing Navigator fills the gap of timely and effective communication between the nonprofit and real estate sectors. By taking on the role of housing search and placement, the Housing Navigator effectively increases the capacity of case managers at housing and homeless service agencies by approximately 25%.

Responsibilities:

  • Establish relationships with landlords to assist in locating appropriate housing for clients who may have multiple barriers to obtaining permanent housing
  • Maintain landlord relationships and develop/maintain database on properties and landlord contacts
  • Develop outreach materials and agreements with landlords that will provide rental units to help homeless young adults access and maintain permanent housing
  • Work with providers to identify and leverage clients’ strengths as part of housing location and support to help clients achieve their self-defined goals and maintain stable housing
  • Collaborate with various community programs, agencies and households coming out of homelessness to advocate for client population needs and provide referrals
  • Communicate regularly with housing case managers and clients to support housing placement efforts
  • Develop/coordinate training events for landlords
  • Maintain statistics and provide reports monthly
  • Participate in community meetings related to housing
Qualifications:
  • Bachelor’s degree in social work, administrative or closely related field
  • Experience working in area of social services or intensive customer service
  • Experience locating housing for households experiencing homelessness or other disadvantaged populations, OR
  • Experience working in property management, leasing, marketing, or sales
  • Experience conducting data-focused social and behavioral human service program performance measurement and evaluation preferred
  • Strong oral and written communication skills including experience making formal presentations to diverse audiences, strong problem solving and interpersonal skills; ability to work independently
  • Self-starter who thrives in a fast-paced environment
Please send cover letter and resume (PDF ONLY PLEASE) to Courtney Cross, Director of Mental Health & Housing Initiatives at Courtney@unitedwaydenton.org or 1314 Teasley Lane, Denton TX 76205.
United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.

 


 


United Way of Denton County values diversity and promotes equal employment opportunities by implementing guidelines and practices that ensure employees and applicants are not discriminated against with respect to national origin, race, religion, color, gender, gender identity, marital status, ancestry, sexual orientation, people with disabilities, or age.

 



THE LATEST