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Homeless Service Provider Tool Kit

This tool kit was created to assist Denton County homeless service providers in delivering person-centered support and collecting valuable data to improve our homeless crisis response system. These tools were created to assist new providers and as a refresher for seasoned case managers and agency staff. Click on the links below to download these helpful training materials in PDF form.

 

Homeless Management Information System (HMIS) / ClientTrack 

First Steps in HMIS for a New Client

An infographic that walks through steps that should be taken when someone begins experiencing homelessness and starts accessing your services for housing assistance.

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Easily Forgotten Final Steps in HMIS

An infographic that explains what to do in HMIS when your client is exiting to housing from homelessness.

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Checking Agency and Client Referrals in HMIS

A written out tutorial on how to check referrals in HMIS for either your agency or for a client you are working with.

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Housing Program Referrals

A how to on referring a client that is experiencing homelessness to two of our main housing program types in HMIS - RRH and PSH. 

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Reassessments for Coordinated Entry

A double sided infographic on how to know when a client needs a reassessment for Coordinated Entry as well as how to complete a reassessment for a client.

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Recording Unmet Needs in HMIS

A tutorial on how and why recording a client's unmet needs should be tracked in HMIS.

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Goal Setting with Clients

A decription of goal setting with clients you are working with as well as how to track goals, steps and outcomes in HMIS.

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Common UDQ Errors in HMIS

A helpful reminder on four of the top errors that Denton County agencies see when Universal Data Quality (UDQ) reports are pulled and how to fix them.

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Best Practices

Housing First

A doublesided infographic on what Housing First is and what your role is in Housing First - Created for landlords, non-profit agencies, and anyone else interested.

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Housing Plan Template

A template created in order to begin a housing oriented conversation with someone experiencing homelessness and start a preliminary plan with the client.

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Tools for Assistance

Methods of Obtaining Proof of Residency

An infographic created to list out the steps and routes of obtaining proof of residency, a critical aspect of obtaining an ID.

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