This tool kit was created to assist Denton County homeless service providers in delivering person-centered support and collecting valuable data to improve our homeless crisis response system. These tools were created to assist new providers and as a refresher for seasoned case managers and agency staff. Click on the links below to download these helpful training materials in PDF form.
Homeless Management Information System (HMIS) / ClientTrack
First Steps in HMIS for a New Client
An infographic that walks through steps that should be taken when someone begins experiencing homelessness and starts accessing your services for housing assistance.
Easily Forgotten Final Steps in HMIS
An infographic that explains what to do in HMIS when your client is exiting to housing from homelessness.
Checking Agency and Client Referrals in HMIS
A written out tutorial on how to check referrals in HMIS for either your agency or for a client you are working with.
Housing Program Referrals
A how to on referring a client that is experiencing homelessness to two of our main housing program types in HMIS - RRH and PSH.
Reassessments for Coordinated Entry
A double sided infographic on how to know when a client needs a reassessment for Coordinated Entry as well as how to complete a reassessment for a client.
Recording Unmet Needs in HMIS
A tutorial on how and why recording a client's unmet needs should be tracked in HMIS.
Goal Setting with Clients
A decription of goal setting with clients you are working with as well as how to track goals, steps and outcomes in HMIS.
Common UDQ Errors in HMIS
A helpful reminder on four of the top errors that Denton County agencies see when Universal Data Quality (UDQ) reports are pulled and how to fix them.
A doublesided infographic on what Housing First is and what your role is in Housing First - Created for landlords, non-profit agencies, and anyone else interested.
Housing Plan Template
A template created in order to begin a housing oriented conversation with someone experiencing homelessness and start a preliminary plan with the client.
Tools for Assistance
Methods of Obtaining Proof of Residency
An infographic created to list out the steps and routes of obtaining proof of residency, a critical aspect of obtaining an ID.