Denton County Emergency Rental Assistance

Emergency Rental Assistance partners
The Denton County Emergency Rental Assistance Program, in partnership with United Way of Denton County, is designed to assist Denton County residents experiencing financial hardship during or due, directly or indirectly, to the coronavirus outbreak with rental assistance, utility assistance, and/or housing stability services.

Various forms of documentation are required by this program to determine eligibility, and if eligible, to determine the amount of financial assistance available per applicant. If you have questions regarding this application or need assistance, please call our Helpline at 940-566-2688. 
 
Reasonable Accommodation: If you or anyone in your household has a disability and requires a specific accommodation to apply for this Program, please contact our Helpline at 940-566-2688.
 
NOTE: We recommend that you allow E-Mails from and check your spam folder for @neighborlysoftware.com in your E-Mail client.  

Eligibility criteria for BOTH Tenant AND Landlord are outlined in the two sets of criteria below. Before proceeding, it is recommended that both parties discuss and agree that they are both willing and able to proceed and that both will complete the online application, provide all required items, and abide by all required terms.

Eligibility Criteria for Tenant: 
 

  1. Must be a Denton County resident, with proof of residency, and residing in the property that is in question as primary residence and; 
  2. One or more individuals in the household must have qualified for unemployment benefits or has experienced a reduction in household income, incurred significant costs, or experienced other financial hardship during or due, directly or indirectly, to the coronavirus outbreak that can be documented and; 
  3. One or more individuals in the household must be able to demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice; unsafe or unhealthy living conditions; or any other evidence of such risk; and; 
  4. Must be able to provide a fully executed rental lease or agreement where the lease is in the Applicant’s name and the Applicant is responsible for monthly rent payments and; 
  5. The aggregate amount of financial assistance an eligible household may receive must not exceed 18 months. 
  6. Household income must fall at or below these brackets: 

Household Size 

Income 

$54,550 

$62,350 

$70,1500 

$77,900 

$84,150 

$90,400 

$96,600 

$102,850 

 

Eligibility Criteria for Landlord:  
 

  1. Must provide a valid W-9 for payment to the owner of the rental property. 
  2. Must confirm that any rental arrears submitted for consideration are for Denton County property(ies) only.  
  3. Must read and agree to full Terms & Conditions that are outlined prior to submission of the application. Please review thoroughly prior to submitting application.