Alicia joined the United Way of Denton County team in July, 2017. Alicia is a Licensed Master Social Worker and Certified Financial Social Worker. She received her Bachelors of Social Work from Texas Woman’s University and her Masters of Social Work with a concentration in Community and Administrative Practice from the University of Texas at Arlington. In her role as Director of Financial Coaching & Navigation, Alicia leads UWDC’s Working Families Success pilot programs and financial coaching initiatives aimed at increasing access to quality care and education ensuring everyone has equal opportunity to higher education, livable wage employment, and the financial resources needed to gain self-sufficiency. In her free time, Alicia enjoys many different hobbies and interests including reading, gardening, biking, Dungeons & Dragons, dancing, Zumba, cosplaying, and table-top and card games.