New 2-1-1 Service for Health & Human Services Means Easy Access to Support for North Central Texas Residents
Residents of the North Central Texas area have a new way to get information and referrals for health and human services needs: Dial 2-1-1.
With 2-1-1, residents of Dallas, Rockwall, Hunt, Collin, Navarro, Denton, Kaufman and Ellis counties can find information on utility bill assistance, child care, programs for the elderly, substance abuse intervention and job training as easily as they can get police by calling 9-1-1 or a phone number by calling 4-1-1.
While services that are offered through 2-1-1 vary from community to community, 2-1-1 provides callers with information about and referrals to human services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services:
- Basic Human Needs Resource: food banks, clothing closets, shelters, rent assistance, utility assistance.
- Physical and Mental Health Resources: health insurance programs, Medicaid and Medicare, maternal health, Children's Health Insurance Program, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.
- Employment Supports: financial assistance, job training, transportation assistance, education programs.
- Support for Older Americans and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services.
- Support for Children, Youth and Families: childcare, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.
- Volunteer Opportunities and Donations.
